Privacy & Terms

Welcome to the official website of the Auburn Symphony. We have created this website to provide information about the Auburn Symphony, its concerts and special events, to fulfill ticket requests, and to accept contributions. To help us achieve these purposes in a manner that is convenient for you, we gather limited anonymous user information and personal information you may provide when visiting our website. Details about what information we gather and how we use it is presented here. The Auburn Symphony is committed to using reasonable best efforts to ensure the privacy of all our visitors.

Anonymous Information

You are welcome to visit and browse our website as often as you like without logging in, and no personally identifiable information about your visit will be collected. Our web server tracks usage information for these visits, but on an entirely anonymous basis. This usage information is general data about how visitors use our website, which pages are most frequently visited, which websites most frequently refer visitors to our site, and how long patrons spend on our site. Our server tracks your usage by logging your IP address. We do not associate the anonymous information we collect through the tags with any personal information, and we do not otherwise monitor this information on an individual basis. Instead, we aggregate this usage information and use it only to monitor broad usage trends, to evaluate the effectiveness of our website’s design, to determine what customers do and do not use on the website, and to improve the website’s overall usability.

Personal Information

Personal information is any data related to the personal identity of a visitor to our website. A customer’s name, address, phone number, and e-mail address are all examples of personal information. We do not require visitors to provide any personal information in order to browse our website, obtain general information or order concert tickets. We use personal information from registrants to add to or update our database in conjunction with sending our monthly eNotes, our regular mailings throughout the season, and our telephone list. We may also use personal information to evaluate our registrants’ usage and transactions, and to analyze how we can make the site more effective and interesting for you. The Auburn Symphony values your support and privacy. Prior to each concert, we provide ticket-buyers with important last-minute concert information via e-mail.  When this or any other new function becomes available to our patrons, you will have the opportunity to opt-out of receiving such e-mail updates should you wish to do so. 

Donor Information

We value the privacy of our donors. We will not sell, trade, or share the personal information of donors. This applies both to donor information that is collected or received online through our website or donor information received through offline contributions. We will also not send mailings to donors on behalf of other organizations. To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donations. Note that we may use your information, as described above, if you also provide your information in a capacity other than as a donor, such as buying tickets.

Cookies Used on this Site

A “cookie” is a text file with a unique identifier that is placed on your hard disk by a website’s server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by the website that issued the cookie to you. We do not use cookies to store anonymous information or to track personally identifiable information on this site without registering. We use cookies only in the most limited manner, that is, to help our web server maintain your current session as you go from one page to another. Without these cookies, for example, our website would not be able to keep track of your shopping cart contents.

Links from Our Site

Our site includes links to other websites. We do not control the privacy policies of the destination sites. Once you leave our servers (you can determine where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from our policy. If you cannot find the privacy policy of any of these sites via a link from the site’s homepage, you should contact the manager of that site for more information. The Auburn Symphony is not responsible for the privacy practices or the content of websites other than auburnsymphony.com.

E-mail Submitted to the Auburn Symphony

An Auburn Symphony employee will respond as soon as practical to e-mails sent via our website. Once we have responded to your request, your personal information is deleted. We do not store nor share this information.

Keeping Your Information Secure and Accurate

The Auburn Symphony attempts to protect your information with appropriate security measures to guard against its loss, misuse, or alteration within reason. Accordingly, we use secure communications technologies whenever we transfer or receive certain types of sensitive information, such as financial data, and we restrict access to customer information for the use of the Auburn Symphony only. You can help the Auburn Symphony maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. Contact us at auburnsymphonyoffice@gmail.com if you wish to update your information or if you no longer wish to receive e-communications from us. Please include both your old and new contact information so that we can make the appropriate corrections.

Comments

The Auburn Symphony would like to receive your comments or questions about this privacy policy. Please address comments or questions regarding our privacy practices to us at auburnsymphonyoffice@gmail.com. The Auburn Symphony may occasionally update this policy. Notice of revisions will be posted here.

Terms of Use

By accessing and using the Auburn Symphony’s website, you are hereby agreeing to be legally bound by the terms and conditions of our website. If you do not agree with all the following terms and conditions, please do not use the Auburn Symphony website. The Auburn Symphony website and your personal information are maintained and operated solely for our educational and non-profit purposes. Your participation on our website is at your own risk. The posted materials are provided to you “as is” without warranty of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and against infringement. The Auburn Symphony does not warrant that the functioning of our website will be uninterrupted or error free, that defects will be corrected, or that the Auburn Symphony website, the server that makes them available, or any other technologies used in connection with the website or your personal information are free of viruses or other harmful components. The Auburn Symphony does not warrant or make any representations regarding the use of materials on our website or maintenance of your personal information in terms of correctness, accuracy, reliability, or otherwise. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Under no circumstances, including but not limited to negligence, shall the Auburn Symphony be liable for any special or consequential damages that result from the use of, or inability to use, the materials on our website or the maintenance of personal information, even if we have been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of consequential damages, so the above exclusion may not apply to you. In no event shall the Auburn Symphony’s total liability to you for all damages, losses, and causes of action, including but not limited to negligence, arising out of or in connection with your use of our website, exceed the amount paid by you to the Auburn Symphony, if any, for accessing the website. All site design, text, images, photographs, illustrations, audio clips, video clips, artwork, graphic material, code, or other copyrightable elements, and the selection and arrangements thereof, and trademarks are the property of the Auburn Symphony and/or other respective owners, and are protected, without limitation, pursuant to U.S. and foreign copyright and trademark laws. You may use and display the site and material contained in it for limited non-commercial and personal use only.